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Bold Lead Designs LLC CUSTOM ORDER SPECIALIST (Not a Typical CSR Job!) in Aurora, Colorado

Do you want to make a genuine difference in the lives of real people? Do youlove to work with people and help them find the perfect product? Do youthrive in a challenging yet rewarding work environment? Do you also love dogs?BLD Custom Order Specialist POSITION SUMMARY:Specialized small business seeks a stellar front-end customer service/salesexpert who loves learning, problem solving, educating customers, andtruly helping people. We are a small business that makes and sells dogequipment. We specialize in service dog equipment for people withdisabilities; our products change lives. We are looking for the candidatesthat actually care about what the products they sell, and the people theyinteract with.If you have the ability to multi-task, stay organized, work proactivelyboth independently and as part of a team, think critically and creatively,while maintaining the highest standards of quality and service, keep reading.This is NOT a typical sales or customer service job! No cubicles, no coldcalls, no suits. We're a quirky group of talented people. Our clients areamazing and thankful for the work we do.Compensation starts at $15 per hour. Benefits include paid time off,company 401-K, AFLAC policy, healthcare and dental insurance. Full-time,weekday, daytime schedule. Training is provided to learn the niche knowledgeof our unique products and process. ***A full job description can be found onour website.***Sound interesting?Real talk: There is a lot to learn.This job is hard! If you do not meet qualifications or don't think you canlearn all of the required skills, please do not apply. If you're notinterested in doing your homework before applying, please save your time andouOur hours of operation are 9 am to 5 pm, Monday through Thursday and 9 am to3 pm on Fridays. We will need you to be able to work during those hours.Please do not apply if you cannot work these hours. Since we close early onFridays there will be a couple of hours to finish out the 40-hour week,because of this we can be flexible on start and end times outside of businesshours.There is a lot to learn and keep organized. Bold Lead Designs has designed andcrafts custom Service Dog Harnesses: this is durable medical equipment andhas the potential to change peoples lives, your own included. Due to theserious nature and privilege this position affords, you will have to becomeknowledgeable about several very complex products in a timely manner. Wesuggest you take a moment and look at our harness page, click around on oneor two of them to get a small glimpse into what there is to learn.(https://boldleaddesigns.com/product-category/leather-dog-harnesses/)During training you will be listening in on or watching harness consults withclients who have given us approval to include you. Please be reallycomfortable talking on the phone; we have two lines and some days we arevery busy on both. You will need patience, not only for each other here atour small shop, but also for our clients. The sometimes overwhelming detailsof our Service Dog Harnesses can be scary for our clients. We are helping themgain or regain independence with our gear, we have to explain why, in mostcases, they would be better off investing in one of our harnesses as opposedto a $40 Amazon harness. We have a very real affect on people's lives andtake that seriously when considering job applicants. Please don't think youwill be an expert at this job in 2 weeks or even 3 months! We're going tosay it again, there is a lot to learn.Ok, you've gotten this far, what about the money? Our starting rate is$15 an hour. However, if you are able to do your job competently or reallyWOW us, you will receive a raise after your 90-day probationary period. Wealso believe in hiring people who have skills we lack, so we are looking forsomeone to fill in some of those gaps. Once you are comfortable with thejob, we would like you to be the teacher in those areas. We are a team, weinvite you to join us in growing this amazing comp

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