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Concentra Physical Therapy Support Specialist Aurora, CO Full Time in Aurora, Colorado

Physical Therapy Support Specialist Aurora, CO Full TimeLocationUS-CO-AuroraJob ID150427Pos. CategoryMedical Center - Physical Therapy SupportPos. TypeFull Time RegularOverviewAs a Concentra Physical Therapy Support Specialist you will perform a varietyof tasks in a clinic setting, ensuring thatevery patient is treated theConcentra Way: with quality clinical care and by providing anexcellentpatient experience from welcoming, respectful and skillfulcolleagues.ResponsibilitiesTHE DETAILS* Reviews initial referral request for therapy services.* Reviews PT Authorization Guidelines and Protocol notes.* Contacts appropriate payor (employer/insurance carrier) to obtainauthorization forrequested therapy services.* Submits required documentation to payor to assist in authorization process.* Notifies the patient of scheduled therapy appointment(s)* Documents all appropriate information per Policy and Procedure.* Communicates referral status and/or non-standard issues to the referringProvider, Center Therapy Director, CSS Manager, and other involved parties.* Communicates with center staff as necessary.* Submits appropriate reports to CSS Manager/Area Therapy Director.* Escorts patients and coordinate flow* Pulls medical records and process charts* Calls patients that failed to report for therapy treats* Maintains authorization process/logs* Tracks Plan of Care. Attends center staff meetings as required. Assists inmaintaining a neat, clean and orderly appearance throughout the facility.* Walk patients from therapy to the exam room and write the appropriateinformation on theprovider board.* Print transcriptions and reports for Center Therapy Director* Call patients daily to remind them of their appointment for the next day andfill out appropriatelog.* Call patients who have missed their appointment and document in the patientchart the reason forthe missed appointment.* Wash/Fold therapy linens,Wipe down treatment tables,Refill ultra soundbottles* Check temperature of hydrocollator / paraffin bath and record in daily log* Performs HPEs* Maintain inventory of therapy supplies and printed forms* Discard electrodes of discharged patients* Put together packets for Group Health Marketing* Fill/change water as needed in hot pack collator.* Defrost cold pack collator.* Performs department cleaning* Completes Essential Functions inventory form* Assists with patient set up/take down.Supervises exercise programs* This job description is not designed to cover or contain a comprehensivelisting of activities,duties or responsibilities that are required of theemployeeQualificationsEDUCATION/CREDENTIALS* High school graduate or GED equivalentJOB-RELATED EXPERIENCE* Working knowledge of occupational medicine requirements (state specific)* Previous medical office experienceJOB-RELATED SKILLS/COMPETENCIES* Concentra Core Competencies of Service Mentality, Attention to Detail,Sense of Urgency,Initiative and Flexibility* Ability to make decisions or solve problems by using logic to identify keyfacts, explorealternatives, and propose quality solutions* Outstanding customer service skills as well as the ability to deal withpeople in a manner whichshows tact and professionalism* The ability to properly handle sensitive and confidential information(including HIPAA and PHI)in accordance with federal and state laws andcompany policies* Demonstrated willingness to participate in initial and ongoing training asrequired.* Demonstrated effective communication and interaction with employers,patients, providers andother employees.* Demonstrated ability to maintain working relationship with all levels ofemployees.* Demonstrated excellent customer service skills* Demonstrated computer skills* Must successfully complete orientation and training as well as demonstratecompetency in... For full info follow application link.EOE, including disability/veterans

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