Monarch Casino & Resort, Inc. Restaurant Supervisor - ONSITE JOB FAIR 11.23 9AM-9PM - Swings - Buffet in Black Hawk, Colorado
Job Fair Details:
Date: November 23, 2020 (Monday)
Time: 9am – 9pm
Location: Monarch Casino Resort Spa (488 Main Street, Black Hawk, CO 80401) Crystal Ballroom on 5th floor
Schedule an Interview: Text MONARCH to 97211 to schedule an interview and not wait in line!
To be considered for an on the spot offer:
You must apply online at monarchblackhawk.com/careers
Masks are required
Temperature check and health screenings before entry
Let your career take flight!!!! Monarch Casino Resort Spa in Black Hawk, Colorado is immediately hiring for all resort positions!
Monarch’s new resort will feature a Chophouse, 24/7 Café, Specialty Restaurant, and Buffet. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, sauna’s, hot tubs and more!
Now hiring bold, motivated, team-focused individuals!
Part Time and Full Time Team Members (TMs) Will Enjoy:
Hiring Incentives for Non-Management
Team Member Referral Program
Flexible Work Schedules
1 Free Meal per Shift
Subsidized Transportation Options
Team Member Anniversary Program and Recognition
Full Time Team Members (30+ hours) also enjoy:
2 Weeks PTO
6 Observed Holidays
Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)
401k with company match
Career Development and Advancement Programs
In-State and Out-of-State Relocation Assistance Programs
Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!
This person will contribute to our success by ensuring the highest level of guest services. Satisfaction is maintained by serving internal and external guests in a professional, accurate, and timely manner.
Interviewing, disciplining, developing/training and scheduling of staff.
Lead team member shift meetings.
Monitors and supervises shift activities, opening and closing duties.
Interacts with guests to resolve any guest issues.
Works with other supervisors to facilitate a pleasurable dining experience for guests.
Fills in for line staff when required.
Demonstrates proactive leadership skills.
Communicates well with guests and team members in a team environment.
Must facilitate repeat business through pleasurable dining experiences.
Must be at least 21 years of age and able to obtain and maintain a Colorado Support Gaming License.
Minimum 1-year previous F&B Supervision/Management experience required in FOH operations or relevant degree in hospitality program.
Problem Solving, Quality Control and Priority Assessment – Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the guests.
Conflict management-An Assistant Manager must recognize a problem when it arises and be able to resolve it appropriately by using good judgment, tact and initiative according to company policy and procedure. Requires the often-unbiased mediation skills to handle all types of conflicts that will occur at all levels of supervision and the ability to negotiate effectively.
Information Gathering-Must identify and utilize internal and external sources to improve and maintain the company’s objectives.
Sales Techniques and Guest Influence-Must understand products and services, develop new prospects for opportunity, and understand guest needs clearly. Must also possess substantial experience and remain current in state-of-the-art sales methods. Must set and meet sales goals.
Understands measurements of liquid and weight and temperatures
Ability to work in high volume, sometimes loud and ever changing environment
Basic to intermediate computer knowledge
Must possess excellent guest service and communication skills with the ability to deal with guests.
Ability to speak and write English.
Ability to communicate information through spoken words and sentences that others will understand
Ability to read and understand information and instructions presented in writing.
Must be able to stand for duration of shift.
Must be able to bend, stoop and continuously use hands.
Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
Ability to work all shifts including weekends and holidays when needed.
Successfully pass a pre-employment criminal background check and drug screen.
An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Subdivision: Food & Beverage, Leadership
External Company Name: Atlantis Casino Resort & Spa
External Company URL: www.atlantiscasino.com
Street: 488 MAIN STREET