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Zayo Group OSS Developer in Boulder, Colorado

Company DescriptionZayo provides mission-critical bandwidth to the world's most impactfulcompanies, fueling the innovations that are transforming our society.Zayo's 133,000-mile network in North America and Europe includes extensivemetro connectivity to thousands of buildings and data centers. Zayo'scommunications infrastructure solutions include dark fiber, private datanetworks, wavelengths, Ethernet, dedicated Internet access, andcolocation services. Zayo owns and operates a Tier 1 IP Backbone and 44carrier-neutral data centers. Through its Cloudlink service, Zayo provideslow latency private connectivity that attaches enterprises to their publiccloud environments. Zayo serves wireless and wireline carriers, media,tech, content, finance, healthcare and other large enterprises.Position DescriptionThe OSS Developer will support NCC customer service management relatedautomation, correlation, inventory, ticketing, and triage features andsystems. The OSS Developer will work directly with the OSS Sr. Developer,Business Analyst, Quality Analyst, and NCC to analyze, design,develop, implement, and evaluate features with the goal of automatingvalue add business processes. Our mission is to provide the Global NetworkOperations and Product Groups with innovative process and systems support todrive operational capability, efficiency, quality, and scalability tosurpass our customer's expectations at the lowest possible cost.ResponsibilitiesProven ability to independently perform development, testing,implementation, documentation and updating as it relates to OSS automationsystems.Implement new enhancements including creation of custom objects,workflows, email alerts and templates for both internal and externalconsumption.Full stack development experience, with emphasis on business and databasetier development leveraging LAMP, LAPP or MEAN environments.Develop integration to other third party solutions (network managementsystems in particular).Support and train new end users on the features developed.Participate in cross-functional teams that address strategic business issuesinvolving OSS systems and business functions.Demonstrated ability to effectively communicate technical issues and resolveproblems at all levels of the organization both internally and externally.Must be comfortable in rapidly changing and sometimes ambiguous worksituations. Keen attention to detail and complex problem solving abilitiesfrom operational and technical perspective. Ability to work independently andengage supervisor as needed.Experience documenting and analyzing processes, procedures, and/orpolicies. Ability to handle full workload and meet proposed deadline.QualificationsBachelor's degree (BS) in Computer Science and or an equivalentcombination of education and 2+ years of experience.Programming and scripting experience with some of the following:Linux/Unix, Perl, Python, shell scripting, SQL, MySQL, Oracle,Groovy, SOAP/XML, and REST.Solid understanding of Networking Protocols: IP Networking, UDP/TCP,subnetting, DNS, SSL, HTTP(S), SSH.Solid understanding of Network Monitoring Protocols: SNMP, Syslog, and TL1.Exposure to software platforms similar to Resolve, IBM Tivoli Netcool,Salesforce.com, and Heroku.Experience with any of the following network monitoring platforms a plus:MRTG, Solarwinds, CA Performance, Cacti, RANCID, Splunk, or OpenNMS.Proficient in Agile methodologies.Provide after-hours rotational on-call support.Excellent written and verbal communication skills.Effective project and time management skills with customer focus.Strong analytical and problem solving skills.Ability/willingness to operate in a fast-paced, demanding environment andmanage competing priorities.RewardsCompetitive compensationExcellent benefits including health, dental, vision, 401 (k),disability and life insuranceFitness membership discountsGenerous paid time off policy including paid parental leaveZayo is an Equal Opportunity/Affirmative Action employer All qualifiedapplic

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