Zayo Group Wave Install Technician in Boulder, Colorado
Company DescriptionZayo provides mission-critical bandwidth to the world's most impactfulcompanies, fueling the innovations that are transforming our society.Zayo's 133,000-mile network in North America and Europe includes extensivemetro connectivity to thousands of buildings and data centers. Zayo'scommunications infrastructure solutions include dark fiber, private datanetworks, wavelengths, Ethernet, dedicated Internet access, andcolocation services. Zayo owns and operates a Tier 1 IP Backbone and 44carrier-neutral data centers. Through its Cloudlink service, Zayo provideslow latency private connectivity that attaches enterprises to their publiccloud environments. Zayo serves wireless and wireline carriers, media,tech, content, finance, healthcare and other large enterprises.Position DescriptionThe Wave Install Technician is responsible for building and provisioning waveservices across the DWDM network. You will be responsible for identifying,troubleshooting, isolating issues, and providing problem resolution on thenetwork during circuit testing. The technician will work with field techsrunning the RFC2544 test prior to handing circuits over to customers. You willassist customers with circuit activations, troubleshooting and technicalsupport. An additional main focus will be working on the backlog ofdisconnects but assisting with installs during urgent events to meet goals,as well as working with multiple internal functional groups including ServiceDelivery, Outside Plant (OSP), Inside Plant (ISP), Design,Field Operations andPosition RequirementsMust have at least 2 years' experience circuit install and working knowledgeof DWDM equipment.Additional requirements include:Working knowledge of signal flow in the Ciena 6500, Ciena 4200, Ciena5200, Cyan, Cisco 15454, Infinera ATN, Infinera DTN, Ciena CoreStream, Alcatel 1830Highly motivatedExcellent communication skills (phone and email)Obtain the ability to manage through obstacles with the goal of timelyinstallation of services to exceed both customer expectations and internalrevenue objectives.Strong skills using MicroSoft office produce: Excel, Outlook, WordAbility/willingness to operate in a fast-paced, demanding environmentThe applicant must also be comfortable working beyond normal hours ofoperation.RewardsCompetitive compensationExcellent benefits including health, dental, vision, 401 (k),disability and life insuranceFitness membership discountsGenerous paid time off policy including paid parental leaveZayo is an Equal Opportunity/Affirmative Action employer All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, nationalorigin, disability, or protected Veteran status. EEO IS THE LAW Zayoinvites any applicant and/or employee to review the Company's writtenAffirmative Action Plan. This plan is available for inspection upon requestby emailing our People Ops team.