Vail Resorts Sr. Manager of Rooms, Breckenridge River Mountain Lodge in Breckenridge, Colorado
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Job Classification: Year Round
Job Type: Full Time
Location: Breckenridge, CO
The River Mountain Lodge is seeking a hands on Senior Property Manager to lead our team in delivering services to the HOA, owners and guests. The ideal candidate will bring diverse prior experience in hotel and HOA environments and articulate a commitment to personalized guest service and leadership growth that is demonstrated through progressive career advancement across a range of property responsibilities.
The Senior Property Manager will coordinate property operations to maximize HOA, owners and customer satisfaction and loyalty through ensuring associate behavior and facilities lead each of guests to feeling welcomed, important, comfortable and relaxed. This individual will be responsible for ensuring the property adheres to brand standards, manage financial adjusting operations to stay within prescribed budgeted guidelines while delivering only the highest levels of guest and employee service. The Property Manager regularly supports our Sales and Marketing efforts through arranging and leading hotel tours. A comfort level with public speaking in a variety of situations is a must. The Senior Property Manager will oversee the whole property operations thru HOA agreement and our Vail Resort management with front office, housekeeping, maintenance and F&B departments.
Provide daily oversight and support to operational managers and employees thru HOA and VR.
Analyze systems and operational procedures to drive property efficiencies and implement new systems when needed.
Constant monitoring of financials. This requires communication and accountability with Revenue Management and Area Financial Expert. Manage property budged thru HOA and management.
Plan, develop, implement, evaluate and maintain owner and guest services commensurate with a level required of management property.
Maintain product and service quality standards leading by example and consistently conducting facility inspections across the property coordinating support departments to institute corrective action when necessary
Constantly review feedback following up in a thoughtful and timely manner to drive owner and guest loyalty and initiate corrective action as necessary
Lead cyclic and periodic meetings with staff and HOA board members to ensure all strategy, standards and expectations are exceeded
Maintenance of Property capital projects and recommendations for future property improvements
Serve as a contributing member of HOA, Leadership Committee, ROCs revenue management team and other operational meetings as needed
Review all projects schedules, purchase requests, purchase orders coordinating operations to follow staffing and operating expense budget and forecast requirements
Provide monthly profit and loss analysis along with adjustments to appropriate operating forecast with achievement of annual property and HOA budget as ultimate goal
Maintain all required brand cleanliness, facilities condition and service standards throughout guest rooms and property facilities
Lead HOA board and annual meetings
Help grow and manage current unit inventory
High School Diploma required
College degree in hospitality or equivalent experience highly preferred
Resort/hotel and HOA experience required
2+ years in Rooms Division preferred
2+ years of supervisory or management experience in guest service environment
Strong skills in Microsoft Outlook, Microsoft Word, Microsoft Excel and Windows XP or newer
Excellent professional presentation, verbal and written communication skills
Prior Property Management Systems – LMS highly preferred
If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 243267