Colorado Jobs

Colorado Jobs

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Coach Sales Associate - Flatiron - Broomfield in Broomfield, Colorado

Coach is a leading design house of modern luxury accessories and lifestylecollections, with a long-standing reputation built on quality craftsmanship.Defined by a free-spirited, all-American attitude, the brand approachesdesign with a modern vision, reimagining luxury for today with anauthenticity and innovation that is uniquely Coach. All over the world, theCoach name is synonymous with effortless New York style.A member of the Tapestry family, we are part of a global house of brandsthat has unwavering optimism and is committed to being innovative and whollyinclusive.Selling and ServiceUnderstands organizational objectives and makes decisions that align with theCompany priorities and valuesCreates personal sales and clienteling strategies in partnership with themanagement teamMeets customer needs through solution-oriented and forward thinkingBuilds credibility and trust as a personal fashion advisor by communicatingfashion awareness and trends in the marketplaceUnderstands changes in local market with potential impact on businessperformance and supports the execution of local sales strategies and tacticsCreates positive impressions with customer by bringing best self to workthrough elevated, sophisticated, appropriate business attire consistentwith Coach's guide to styleDemonstrates Coach's Selling and Service expectations at all timesInfluences customers' purchase decisions by balancing patience andassertivenessTakes ownership and commitment for delivering results; actively aware ofpersonal and store metrics and achieves goalsFlexes personal selling techniques to contribute to overall store financialresultsDemonstrates persuasive (not aggressive), confident, friendly andgenuine service skills and selling behaviorsDiscusses product features and builds the sale by suggesting appropriate addon items to fit the customers' specific needsWorks with multiple customers simultaneously and breaks away as appropriateFollows up with customers consistently and genuinely to influence/close thesaleDevelops product knowledge skills and remains aware of current collectionsDemonstrates knowledge of competition and can apply that knowledge to buildingsales and customer relationshipsDrives business through sales strategies, clienteling, sourcing newcustomers and maintaining on-going productive relationships with customersSensitive to customers' needs and tailors approach by reading cuesBuilds lasting and loyal relationships with customersEnsures all daily tasks are completed without negatively impacting service orCoach standardsWorkplace and EnvironmentCreates enthusiasm and positivity for a shared vision and missionFosters and environment of teamwork, trust and collaboration with peers,customers and supervisorsDemonstrates confidence when working with customersTakes initiative; has a high-level of ownership and accountability forindividual resultsWelcomes feedback and adapts behaviors as appropriateRepresents Coach as a brand ambassador at all timesIs adaptable and flexible to changeMaintains a calm and professional demeanor at all timesCreates short and long-term strategies to achieve personal metrics andperformance goalsUtilizes Company tools to keep self-informedHandles and offers solutions to customer issues appropriately and involves amanager when necessaryPromotes and endorses a team selling environmentOperations

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