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Centura Health Manager Transfer Center in CENTENNIAL, Colorado

Welcome to Centura Health

Welcome to the largest health ecosystem in Colorado and western Kansas. Welcome to living your mission among thousands of people on fire to live theirs too. Welcome to options, possibilities and values that guide exceptional care. Welcome to extremely important industry challenges and opportunities to solve complex problems. Welcome to highly intelligent teams, overflowing community and the wholeness of mind, body and spirit that is Centura Health.

Flourishing Begins Here

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. At Centura Health, we value incredible people with incredible skills - but your commitment to a greater cause is something we value even more.

Job Summary

Provides oversight and departmental leadership in collaboration with Director (employee development, quality and process improvement and implementation, scheduling, HRO accountability, and other tasks) in the Transfer Center. Supports services by updating, researching and maintaining databases utilized by staff. Provides reporting for data required by Ambulatory and Hospital leaders. Direct supervision of Transfer Coordinators to ensure adherence to all policies and procedures. Will facilitate all goals established for Transfer Center and provide leadership role in day-to-day operations. Also, maintains responsibilities for answering and monitoring incoming and outbound calls in a transfer center setting that assists with patient transfers to Centura Hospitals and consultations with Centura Specialty Physicians. Responsible for a strong understanding, working and alignment with Centura Health IT and Unified Communications teams to ensure all technical equipment has immediate support, redundancy, and call storage for risk/legal management. Provides leadership and subject matter expertise system wide to further enhance all regulatory and service excellence across the system. Critical responsibilities include achieving data driven outcomes by increasing efficiencies, increasing patient referrals to Centura, reducing costs, and improving the provider and patient experience.

What You Bring/Job Requirements

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

Minimum Experience Requirements

3 years' transfer center or related experience, required. 3 years' supervisor or management experience, required. Executive presence to work directly with executives, boards, physicians, senior leadership, other providers and managers. Knowledge of medical terminology, or healthcare industry Experience in EMS-related field or dispatching preferred Working knowledge of Information Technology.

Education Requirement

Bachelor's Degree required

License/Certifications Requirement

Current state nursing licenses or RN license from a participating state in the National Licensure Compact, preferred.

Your Connected Community

When people and places align, incredible things happen. Just like the 21,000+ amazing associates who work here, every community within Centura Health's connected ecosystem has its own unique history, story and personality.

Centura Health Corporate Service Center

Centura Health is headquartered in Centennial, CO, with additional business office locations throughout the Denver Tech Center. The Corporate Service Center is home to our leaders and centralized teams that support our hospitals, clinics and people - including marketing, human resources, employee benefits, finance, billing, talent acquisition/development, payor relations, IT, project management, community benefit and more. Whether you work in the corporate headquarters or one of our nearby offices, you'll experience a culture of collaboration and community where incredible people are doing incredible things every day.

Everyone Thrives Here

You’re different, and we love it. Your perspectives, your ways, what you are on a mission to go and do – we’re all different at Centura Health, but we’re also all equally connected and supported. We are here to cultivate YOU in an environment which not only lifts you up, but propels you forward.

Centura Health is an Equal Opportunity Employer, including Veteran and Disability. Offers of employment are contingent upon successful completion of a pre-employment drug screen, health screen and background check.