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TCF Financial Corporation Bilingual Spanish Teller - Part Time (Colorado) in Colorado Springs, Colorado

Bilingual Spanish Teller - Part Time (Colorado)ID2020-4802CategoryRetail BankingPosition TypeRegular Part TimeAddress2930 S Academy BlvdLocationUS-CO-Colorado SpringsPostal Code80916OverviewTCF Bank is a premier Midwest bank offering consumer and commercial banking,trust and wealth management, and specialty leasing and lending products andservices to consumers, small businesses and commercial clients. We are proudto be an equal employment opportunity employer.Our team members will join other professionals that share the philosophy ofmaking a positive impact. We are committed to building better communities byimproving the quality of life in the communities we serve.With TCF Bank, you will be part of a fast-paced, community-mindedorganization while enjoying excellent benefits and top career opportunities.TCF National Bank and its affiliated companies (collectively TCF) is anequal employment opportunity employer. TCF's policy is not to discriminateagainst any applicant or employee because of race, color, religion,sex, pregnancy (including childbirth and related medical conditions),sexual orientation, gender identity, national origin, age, marital orfamilial status, genetic information, disability status, protectedveteran or military status or any other characteristic protected by applicablelaw. TCF also prohibits harassment of applicants or employees based on any ofthese protected categories. TCF's policy is to take affirmative action toemploy and to advance in employment all persons regardless of race, color,religion, sex, sexual orientation, gender identity, national origin,disability status, protected veteran status or other characteristic asrequiredTCF provides reasonable accommodations to applicants and employees withdisabilities. If you need an accommodation or assistance in the applicationprocess, please contact TCF Human Capital Management at [1-833-HCM-8454 or[HCMSC@tcfbank.com].Job SummaryOVERVIEWThe Teller is responsible for processing customer transactions for a varietyof products and services, and upholding TCF's brand promise by providingaccurate, fast and friendly customer service. Establish and solidifycustomer relationships by understanding their evolving needs and providingsolutions for the right products and services. Uphold TCF's customer serviceexpectations of being helpful, knowledgeable, and respectful whileinteracting with customers and coworkers. Offer appropriate financialsolutions to help customers save, transact, and borrow. Resolve customerconcerns through quality service and product knowledge.RESPONSIBILITIESBuild long-standing relationships with TCF customers by providing excellentcustomer service and maintaining thorough knowledge of all products TCFoffers. Build customer trust and loyalty by proficiently answeringcustomer's questions; explaining policies thoroughly, and fulfillingcustomer needs. Serve as a TCF brand ambassador and TCF product and serviceexpert. Promote a positive image of TCF with each customer every time.Efficiently gather customer information, identify financial needs, andeducate the customer on TCF's products and services. Make appropriaterecommendations to the customer to meet their financial priorities. PromoteTCF products, services, and programs. Meet individually assigned salesgoals with a high level of quality in terms of relationships and new accounts.Consult with customers on specific account needs; convey rates, servicecharges and restrictions, and offer available programs to improve thecustomer experience.Process transactions and engage in sales while communicating professionally,clearly and confidently. Perform services including wire transfers, customerinformation changes, death claims, accurate processing of IRAdistributions/contributions, loan payment processing, and Regulation Eand fraud claim resolution, adhering to TCF and Federal regulations.Investigate and resolve special account inquiries such as legal transactionsrequiring coordination with TCF counsel, out

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