Colorado Jobs

Colorado Jobs

Job Information

Keysight Technologies Customer Service Coordinator in Colorado Springs, Colorado

Job DescriptionResponsible for interfacing with customers, logistics, manufacturingand/or sales or service representatives to handle a variety of pre-sales orpost-sales service functions. Responds to and /or provides assistance toKeysight trade customer and internal customers in areas such asproduct/service order fulfillment processes, customer service requestssuch as end-to-end order status management, repair /calibrationrequests, product changes or returns, accounts receivable collections,invoicing requirements, contract issues/administration or leaseadministration. May act as lead for team responsible for booking ordersand/or processing quotes. In a factory environment, order fulfillmentactivities may include monitoring inventories and coordination of delivery offactory products. Resolves problems by applying established policies,procedureDetermines and develops approaches to administrative customer serviceassignmentsResponsible for customer service tasks which require planning and judgmentSolves a broad range of customer service problems varying in scope andcomplexityJob QualificationsMay require some higher education or specialized training/certification,or equivalent combination of education and experience.Typically minimum of 3 years relevant experience for entry to this level.Requires complete understanding of general and technical aspects of job.Job FunctionCustomer ServiceShift:Day JobSchedule:Full Time (F)Travel Required:NoneDuration (Temp Positions Only):Not ApplicableColorado Pay Range:US Employees may be eligible for the following benefits:* Medical, dental and vision* Health Savings Account* Health Care and Dependent Care Flexible Spending Accounts* Life, Accident, Disability insurance* Business Travel Accident and Business Travel Health* 401(k) Plan* Flexible Time Off, Paid Holidays* Paid Family Leave* Discounts, Perks* Tuition Reimbursement* Adoption Assistance* ESPP (Employee Stock Purchase Plan)___________________________________________________________________________________***Keysight is an Equal Opportunity Employer.***Keysight Technologies Inc. is an equal opportunity employer. Qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, nationalorigin, protected veteran status, disability or any other protectedcategories under all applicable laws.Candidates can be considered to work from the following locations:Americas : United States : Colorado : Colorado SpringsJob ID :38947Keysight is an Equal Employment Opportunity Employer. Equal Employment

DirectEmployers