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Focus on the Family Market Research Analyst 1 in Colorado Springs, Colorado

Market Research Analyst 1

8605 Explorer Dr, Colorado Springs, CO 80920, USAReq #953

Monday, February 22, 2021

Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 600 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.

The Market Research Analyst 1 position exists to assist the Research & Insights team in developing an empirical understanding of our audiences – their attitudes, behaviors, needs, and interests to inform strategic decision-making. This is accomplished throughprimary and secondary research tasks and involves qualitative and quantitative research methods.This position will primarily interact with other Research team members but will have visibility across the ministry.This position will participate in project management with the support of more senior members of the Research team.Key project stakeholders include all departments and ministries that may seek assistance from Research & Insights.

Essential Duties/Responsibilities:

As directed by the Research and Insights Director (or designated more senior members of the Research team), contributes in any or all of the following (based on project needs): questionnaire design, sample requests, survey invitation processes, questionnaire programming, data collection processing, data analysis, conclusions and recommendations, report preparation, and presentation to internal stakeholders. May be assigned primary responsibility for some aspects of any given project

Works collaboratively on Research team projects

Aids in project management and client communications to meet project milestones and maintain efficient workflows

Develops expertise in qualitative and quantitative research methods

Drafts questions for qualitative and quantitative research studies. Programs questionnaires into various survey apps and other research platforms; Develops expertise in data collection software

Ensures quality control during data collection and compiles collected data into clean, accurate datasets

Performs descriptive and basic inferential statistical analyses. Develops expertise in statistical software and techniques

Analyzes and codes open-ended responses from surveys, focus groups or other data sources; develops expertise in qualitative analysis and open-ended coding software

Initiates drafts of research reports; Ensures quality, accuracy, and user-friendly communication of research output (data, charts, tables, reports, presentations), including proofreading, fact-checking, formatting, and editing

Assists Director or other analysts in providing consultation and feedback to other departments/teams on research methodology, analysis, and application of results

Leads and facilitates focus groups and similar exercises (in person and on-line)

Other Duties/Responsibilities:

Performs other duties as assigned

Working Environment/Physical Requirements:

Office environment



Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”

Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”

Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct ( and Statement of Faith ( ; upholds Focus on the Family's ministry in prayer

Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer

Engages in Christian ministry

Demonstrates behaviors aligned with FOF core values (

Personal Characteristics:

Demonstrated professional demeanor

Curiosity or inquisitiveness regarding “cause and effect”

Desire to apply research findings to organizational/market opportunities

Friendly and accommodating to others

Willingness to take on responsibilities and challenges

Reliable, responsible, and dependable in fulfilling obligations


Bachelor's Degree with emphasis in Business, Marketing, Social Science (psychology, sociology, anthropology, history, etc.), Data Science, or Statistics

1-3 years of experience in data collection and analysis preferred

Experience in survey design, questionnaire development, statistics/data science preferred

Awareness of and willingness to develop a solid understanding of descriptive and inferential statistics highly preferred

Experience with SPSS, R, Python, or other statistical languages or software package(s) preferred

Proficiency with Microsoft Office (Excel, PowerPoint, Word…)

Skills, Abilities, and Special Talents/Gifts:

Excellent written and oral communication skills

Excellent reading comprehension skills

Excellent active listening skills

Excellent interpersonal skills

Ability to work in a close team environment

Ability to accept and adapt to feedback from others

Ability to work independently, take initiative and to understand customer needs

Ability to communicate research results into actionable information

Demonstrates analytical thinking in evaluating information

Demonstrates decision-making skills in considering the relative costs and benefits of potential actions to choose the most appropriate one

Strong spreadsheet and PowerPoint skills; ability to develop clear, concise reports, charts, and graphs, which effectively communicate information and analysis

Stewardship Requirements:

Adheres to FOF principles of stewardship by using time and available resources efficiently

Pay Range:$19.61 to $23.47/hr.

Focus on the Family puts a high value on our team members and offers a unique benefit package.

Employees scheduled for 30 hours or more per week are eligible for:

  • Medical Plan

  • Dental Plan

  • Life Insurance

  • Disability Insurance

  • Flexible Spending Accounts

Employees scheduled for 20 hours or more per week are eligible for:

  • Legal Shield/ID Shield


  • Retirement Plan

  • Vacation Time

  • Sick Time

  • Holidays

  • Service Awards

    Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

*Temporary employees are not eligible for benefits.

Helping Families Thrive! Focus on the Family is a 501c3 Christian Non-Profit Ministry.

Other details

  • Pay TypeHourly

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  • 8605 Explorer Dr, Colorado Springs, CO 80920, USA