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Illumina, Inc. Colorado-based Illumina Field Applications Scientist 2 (FAS in Denver, Colorado

Responsibilities:Become an expert on our informatics product suite, and understand howtechnical solutions are managed and secured;Work alongside Sales Specialists, Customer Success Managers (CSMs),Field Application Scientists (FAS) and API consultants to contributetechnical product knowledge and skillfully manage objection-handling duringcustomer meetings;Help customers deploy and use the BaseSpace products to address informaticschallenges;collect requirements to understand the customer's businessgoals and partner to design a solution that positions the customer (andinternal teams) for long-term success;Work closely with the broader Commercial, Product/RandD, and CustomerExperience teams to ensure smooth prospect-to-customer transitions andpost-sales success;Help the Sales team accelerate the sales cycle by making customer POCs apositive and useful experience, and help customers understand the Illuminaecosystem;Provide customer feedback to Product Management in order to iteratively builda better product fitting the needs of our customers;Research, analyze, design and help deliver enterprise architecture solutionsHelp lead efforts to provide integrated systems analysis and recommendappropriate software solutions needed to support business goals and overallstrategyListed responsibilities are an essential, but not exhaustive list, of theusual duties associated with the position. Changes to individualresponsibilities may occur due to business needs.Requirements:Experience supporting SaaS solutions;Experience in a startup and/or in a professional services organizationhighly preferred;Experience in HCLS (Health Care and Life Sciences) preferred, but notnecessary;Outstanding communication skills and capabilities to build long-term businessrelationships; experience working in teams;Understanding of cloud architecture (application, data, and hosting) -while no coding is necessary, you will need to be deeply technical and beopen to learning about Illuminas tools and applications;A passion and high level of comfort interacting with customers with excellentpresentation skills to groups internally and externally;A strong desire to learn and grow in a rapidly-expanding arm of an establishedcompany;Ability to work closely with end users in a consultative, services and/orsupport capability;Understanding of commercial software development processes (Agile),software lifecycle management and release management;Knowledgeable of enterprise software standards and cloud-based enterpriseapplication industry trends;Travel as neededAll listed requirements are deemed as essential functions to this position;however, business conditions may require reasonable accommodations foradditional task and responsibilities.At Illumina, we strive to foster a diverse and inclusive workplace bycultivating an environment in which everyone contributes to our mission. Builton a strong foundation, Illumina has always been rooted in openness,collaboration, and seeking alternative views and perspectives to propelinnovation in genomics. We are proud to confirm a zero-net gap in pay,regardless of gender, ethnicity, or race. We also have several EmployeeResource Groups (ERG) that deliver career development experiences,increase cultural awareness, and demonstrate our collective commitment todiversity and inclusion in the communities we live and work. We are proud tobe an equal opportunity employer committed to providing employment opportunityregardless of sex, race, creed, color, gender, religion, maritalstatus, domestic partner status, age, national origin or ancestry,physical or mental disability, medical condition, sexual orientation,pregnancy, military or veteran status, citizenship status, and geneticinformation. If you require accommodation to complete the application orinterview process, please contact accommodations@illumina.com. To learnmore, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfEqual OpportunityEmployer-minorities/females/veterans/i

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