Ferrellgas Customer Service Specialist in Denver, Colorado
BE A NAME BEHIND THE FLAME!Ferrellgas is searching for a Customer Service Specialist to join our team. Inthis position, you will be responsible for providing exceptional customerservice through inbound and outbound telephone calls and will work closelywith both internal and external customers. Our ultimate goal is to ensureevery interaction with our current and future customers is a high-qualitycustomer service experience through friendly communication, accurate andtimely information and meaningful connections. We know that our customers havea lot of choice in the market and can go anywhere; we want to ensure thatthey want to come here.Benefits:Medical, Dental, Vision, and Prescription Insurance Plans401(k) plan with generous company matchPaid time off (including holidays)Paid training and tuition reimbursementBonus potentialPropane discountsEmployee Stock Ownership Plan (ESOP)Responsibilities:Works with customers on a daily basis to sustain and improve businessrelationships.Uses fact-finding sales methods to customize Ferrellgas programs and servicesto meet the customer needs and strives to obtain new business.Ensures accurate account setup, maintenance, and the closing of allcustomer account information.Handles all customer issues by following our customer complaint resolutionpolicy.Performs soft collections for customers on credit hold or past due as well assome cash handlingRequirements:High School Diploma or equivalent1 year of customer service experienceExceptional customer service and negotiation skillsStrong organizational skills with typing and data entry experienceExcellent written and verbal communication skills with an emphasis on teambuilding and developing a positive rapport with company employees at alllevels as well as customers.Proficient in Microsoft Office including Excel, Word, and Access.Why work for Ferrellgas? We pride ourselves in providing the best customerservice in the propane industry. Ranked consistently as one of the top propanesuppliers in the country, Ferrellgas is in the business of providingmeaningful moments. Memories full of warmth, dependability you can trust,and outcomes you had only dreamed possible.Ferrellgas has been recognized by Forbes as one of the Best Employers inAmerica. Please visit our page for more information.Ferrellgas is an equal opportunity employer. Qualified applicants will receiveconsideration for employment without regard to an individual's race,religion, color, gender, sex (including pregnancy), sexualorientation, gender identity, marital status, protected veteran ormilitary status, genetic information, disability, national origin,age, or any other classification protected by Federal, state or local law. If you are an individual with a disability, a disabled veteran, or awounded warrior and you are unable or limited in your ability to access or useany one of Ferrellgas' electronic means of applying for jobs as a result ofyour disability you may request a reasonable accommodation by contacting usvia email@example.com or calling 1-888-337-7355.