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The Boston Consulting Group Expert Associate Director Digital Shared Services in Denver, Colorado

ABOUT US Boston Consulting Group partners with leaders in business and society totackle their most important challenges and capture their greatestopportunities. BCG was the pioneer in business strategy when it was founded in1963. Today, we help clients with total transformation-inspiring complexchange, enabling organizations to grow, building competitive advantage,and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities. Ourdiverse, global teams bring deep industry and functional expertise and arange of perspectives to spark change. BCG delivers solutions throughleading-edge management consulting along with technology and design,corporate and digital ventures and business purpose. We work in a uniquelycollaborative model across the firm and throughout all levels of the clientorganization, generating results that allow our clients to thrive.ROLE PROFILE WHAT WE NEED BCG is looking for a Digital Shared Services Expert to help drivetransformations in shared services through leading-edge technologies such asartificial intelligence, machine learning and RPA. The ideal candidate willhave a combination of digital vision the ability to unlock the hiddenpotential of organizations and the interpersonal skills necessary tocommunicate that vision effectively, bring people on board, and bridge thegap between design and delivery. WHAT YOU LL DO (AND WHY IT MATTERS) Digital Shared Services Experts build a foundation for the future ofbusiness, working at the intersection of our largest three practice areas:Technology Advantage (helping BCG clients improve performance through theuse of data and technology); Operations (helping clients embrace digitalfor greater efficiency and competitive advantage); and People andOrganization (helping clients align their structure, capabilities, andculture for a winning organization). In today s business world, thecombination of groundbreaking technological possibilities and drasticallychanging customer expectations demands a digitized Shared ServiceOrganization. Process efficiency alone is not sufficient anymore; SharedServices Organizations must become more user-centric and agile in order toaddress game-changing technology trends, the expectation to deliver businessvalue and integrated end-to-end processes. It takes more than technology to reach this destination. We areseeking people who can challenge old assumptions, organize businessfunctions with a digital mindset, create new ways of working to supportthat, and change the way people think, work, and lead. Expert Career Track consultants are vital to BCG s ability tosuccessfully meet our clients demand for deep expertise and advancedtechnical capabilities. Our Experts are driven by a passion to explore andinnovate in their field. As part of our consulting cohort, they workalongside our generalist and specialty consultants to form one BCG team,capable of delivering deep strategy and technical expertise. Experts come fromdiverse backgrounds, with expertise usually gained outside of BCG in eitherindustry, academia, or specialized consulting.YOUR QUALIFICATIONS WHAT YOU BRING * A passion for making an impact at the C-suite level * 10+ years experience overall, with at least 5-7 years ofconsulting experience driving large scale transformation, shared servicessetup and delivery, and technology enabled end-to-end processtransformation, with a focus on developing and deploying a mix ofdigitization of work, artificial intelligence, machine learning, and robotics * Experience managing transformations in shared services and supportenvironments, including but not limited to: accounting/finance, IT,procurement, human resources, and/or customer services * Experience establishing target operating models that enableorganizations to adopt new ways of working * Experience optimizing global business service functions (GBS) forlarge organiza

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