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Alight Solutions LLC HR BPO Delivery Analyst in Denver, Colorado

As a leading provider of human capital solutions, we help our clients andtheir people navigate the complexity of health, wealth and HR. We combinedata-driven, consumer-centered technology with personalized care and serviceto deliver a superior customer experience. Our dedicated colleagues across 28global centers help 23 million people and their 11 million family memberssimplify work and life, both now and in the future. At Alight, we arereimagining how people and organizations thrive.The Accounting Analyst is responsible for moderate to complex level of payrollGL account reconciliations, bank reconciliations and analysis or auditactivities to ensure accurate and timely reporting.Responsibility Areas:Accountable for partnering with the internal and external teams to deliverclient service with qualityRecord, classify, summarize or audit financial transactions and data inaccordance with generally accepted accounting principlesEnforces and support meeting/exceeding CSL's and KPI's and otherperformance quality objectivesAccountable for adherence to the various internal and external auditsrequirementsHandles inquiries from internal and external clientsMonitors daily workflow of client teamProactively looks for resolution of potential service delivery issuesProvides reports to clients and account team as requiredSpecial projects as required or need to support client ongoing deliveryTrains team associates and act as Subject Matter ExpertSpecific Accounting ResponsibilitiesResponsible for assigned functions related to GL account reconciliations,including but not limited to balancing accounts and performing QA on globallysourced processesKnowledge and ability to perform payroll bank reconciliations and researchCollaborate with cross-functional teams on all general ledger related tasksCoordinate with internal and external auditors to assist with quarterly andannual audits as neededPerform research projects and preparation of management reports as neededAnswer accounting and financial questions by researching and interpreting dataAssist team leaders or clients with complex accounting inquiriesProcess Improvement recommendations and implementationsProvide problem (SR) resolution supportSpecial projects as required or need to support client ongoing deliveryReview payroll GL error reports and queries with ability to analyze and updateDomain Knowledge:Educates colleagues and clients while serving as a subject matter expertacross multiple process and knowledge areasResearches and provides input and support about industry and company bestpracticesSupports, leads, or ensures the standardization of processes in accordancewith Alight best practicesWorks to identify and implement ideas for improving the domain specificprocesses and methodologiesProvide feedback on new products, services, and projectsWorks to support system changes through the change request process bothinternally and with the clientGains an understanding of processes and documentation to support client orservice transitions along with ongoing workCommunicates effectively with the client, third parties, and internalpartners for analysis/resolution of issues or project impactsIdentifies and assesses their impact on service delivery in appropriate forumsAbility to lead client interaction and facilitation on client touch points.Project ExecutionCreates detailed functional business requirement specifications and ensuresproper testing hand-offs for integration testing.Ability to lead complex inter-domain projectsIdentifies issues and drives change for related improvementsQualifications:2-5 years' experience with payroll GL and bank account reconciliationsUnderstanding of payroll and payroll taxesExperience with SAP or another large Enterprise system (SAP is preferred)Strong proficiency with Microsoft ExcelPossesses advanced analytical and problem solving skillsAbility to work under tight deadlines and flexible hours as neededAbility to handle multiple projects and prioritize accordingly

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