Alpine Home Air Products Live Chat Inside Sales Representative 55K to 75K+ (Fully Remote) in Denver, Colorado
Alpine enjoys a nationwide reputation for quality products and for providing genuinely helpful service. Alpine designs HVAC solutions for our customers nationwide. We ship heating and cooling equipment to our customers' homes or businesses and help them find local installers. We have a strong following and many repeat customers. Alpine experiences double-digit growth year over year. We are the largest and most tenured e-commerce retailer of heating and air conditioning equipment. Our customers give Alpine the highest ratings in our industry with an average score of 4.8 out of 5 across tens of thousands of reviews.
We are searching for top salespeople who enjoy communicating with customers via Live Chat, offering consultative technical solutions and closing business. This position is Live Chat sales. All leads are hot and come inbound with required follow up. It is typically 40 hours per week with about 20 new inbound leads and 60 outbound follow-up touch points per day. In the position, you will talk to homeowners, contractors and small business owners around the country about their HVAC needs and sell tailored solutions. HVAC training is provided in the first month with ongoing training throughout the year. Your computer equipment, dual monitors and a headset are supplied.
A top contender for this position...
Can help extend our brand of offering consistent, genuinely helpful service to our customers
Enjoys helping people
Possesses excellent written communication skills
Types 60+ WPM
Has a successful sales track record and is a closer
Can easily navigate computers and CRM systems
Is a strategic thinker
Uses creativity and ingenuity to overcome objections
Has initiative and resourcefulness
Is a “people person"
Has a competitive spirit, without compromising the team or customer experience
Has an aptitude for grasping and retaining technical concepts and in turn, explaining them in easily digestible terms for the customer
Is a problem solver, enthusiastically taking on the challenges of determining what customers need
Has a can-do attitude and positive spirit
Can manage a steady routine of sales activity
Is organized with strong follow-through
Is a responsible, reliable professional
Has discipline and strong accountability to maintain high standards for metrics, call quality and structure
Has personal integrity
Rarely makes excuses and takes responsibility for actions
Has mental and emotional stamina
Has a remote backup plan for power, equipment or internet outage
$40K base pay plus sales commissions with 10 levels of stretch goals and increasing payouts
Group health insurance plus health savings account, retirement savings plan, commuter benefits, paid time off
Paid educational and professional development training
Work-from-home (remote), even after COVID19 is resolved
All computer equipment and training are provided