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Colorado State Salesforce Developer/ Administrator (IT Professional) in Denver, Colorado

Salesforce Developer/ Administrator (IT Professional)

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Salesforce Developer/ Administrator (IT Professional)

Salary

$5,000.00 - $7,500.00 Monthly

Location

Denver, CO

Job Type

Full Time

Department

Department of Law

Job Number

LAA-00587-02/2021

Closing

3/8/2021 11:59 PM Mountain

  • Description

  • Benefits

  • Questions

Department Information

This position is open only to Colorado state residents.

If your goal is to advance your career in a State agency dedicated to serving Colorado and its people, consider joining the Office of the Attorney General! The Salesforce Developer/Administrator is a great opportunity for a professional to lead the ongoing development and administration of the Salesforce platform. This position will be an ambassador for the Salesforce platform in the Office of the Attorney General and will work with teams to improve processes and further adoption. If you are drawn to helping the Attorney General’s Office use Salesforce to further its mission, we invite you to submit an application so we can learn more about you!

The Office of the Attorney General/Department of Law is committed to serving as the “People’s Lawyer.” The Attorney General, Phil Weiser, was elected by the people of Colorado and is the State's chief lawyer and law enforcement official. Our purpose is:

“Together, we serve Colorado and its people, advancing the rule of law, protecting our democracy and promoting justice for all.”

Our core values drive our actions and demonstrate that we are:

Principled – maintain highest ethical standards, rigorous legal analysis, careful evaluation of facts

Public Servants – ensure our work is not about us, it’s about the people of Colorado

Innovative – identify the best approach, make deliberate decisions, always look to improve

Better Together – support each other, partner with others

The Attorney General has primary authority for enforcement of consumer protection and antitrust laws, prosecution of criminal appeals and some complex white-collar crimes, the Statewide Grand Jury, training and certification of peace officers, and most natural resource and environmental matters. The Attorney General serves as counsel to all state officials, departments, boards and commissions. Visit our website to learn more: https://coag.gov/.

In addition to the challenging and impactful work being done at the Office of the Attorney General, there are many other benefits to joining our team:

  • Medical and dental health plans

  • Employer-paid life insurance

  • Paid vacation and sick leave earned each month

  • 10 paid holidays per year

  • Free access to an on-site fitness center

  • Strong, flexible retirement benefits including 401K and 457 plans

  • Distinctive career advancement opportunities throughout the State personnel system

  • Excellent work-life programs, such as flexible work schedules, professional development opportunities, and an employee discount program

To learn more about our benefits visit: https://www.colorado.gov/dhr/benefits.

The Office of the Attorney General/Department of Law is an equal opportunity employer and understands that a diverse work force adds quality and perspective to the services we provide to the public. We encourage candidates with diverse qualities, backgrounds, and abilities to apply.

Description of Job

The Information Technology Unit provides user-friendly, reliable, office automation, and information management so that the department can represent the client agencies and the State of Colorado in legal matters as competently and economically as possible. The Unit provides system design, programming, implementation, training, and technical assistance in all phases of the automated systems operated by the department.

The Salesforce Developer/Administrator position will lead the ongoing development and administration of the Salesforce platform at the Colorado Department of Law (“DOL”). This position will work at improving processes and adoption using the Salesforce platform. This position will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes including the day-to-day configuration, support, maintenance, and improvement of the Salesforce platform. The Salesforce Developer/Administrator participates in systems implementation and on-going maintenance and support of Salesforce and integrated systems including configuration, development, testing, documentation, and user support for CRM applications. While Salesforce is currently used by the Office of Community Engagement and the Consumer Protection Section, this position will support ongoing development and deployment of enterprise wide solutions throughout the DOL.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications: Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated. A cover letter is required at the time of application. For more information, review the “Required Application Materials” section below.

  • A bachelor's degree from an accredited college or university in information technology, information systems, computer science, business or closely related field.

  • One year of professional experience as a Salesforce developer/administrator. This experience must include at least 4 of the following:

  • Experience with Salesforce user management

  • Creating and maintaining custom dashboards and reports in Salesforce

  • Installing and troubleshooting Salesforce seasonal releases

  • Experience creating sandboxes in Salesforce

  • Experience creating custom objects in Salesforce

  • Experience using Lightning web components, VisualForce, and/or Apex

Note: Candidates possessing a foreign degree must submit a translation (evaluation) of their degree from an accredited institution, such as The National Association of Credential Evaluations Services in order to be given credit for the degree.

Substitutions

  • A master’s degree from an accredited college or university in information technology, information systems, computer science, or directly related field may substitute for the experience on a year-for-year basis.

  • Additional professional experience as a Salesforce Developer/Administrator will substitute for the degree requirement on a year-for-year basis.

  • Salesforce certifications in the Developer, Architect or Administrator track will substitute for up to two years of the required education. You must attach copies of your certifications if you will be utilizing this substitution.

Required Competencies: The following knowledge, skills, and abilities are required for this position and will be considered during the selection process, including examination and/ or interview:

  • Strong attention to detail

  • Exceptional problem-solving skills including the ability to work with a variety of tools within Salesforce

  • Excellent customer service and communication skills

  • Ability to effectively work on a dynamic team and work with other diverse teams with varying needs

Preferred Qualifications: In addition to the minimum qualifications, the preferred applicant will also demonstrate and clearly describe the following skills and experience in their job application

  • Experience beyond the required 1 year as a Salesforce developer/administrator

  • Experience working in a role as a technical liaison between IT and non-technical customers

  • Experience developing trainings, including the ability to develop training material and technical documentation

  • Experience working in a non-profit or government agency

  • Certifications in Salesforce

  • Experience as a business analyst or similar role that required gathering requirements and developing a technical solution

  • Extensive experience in developing Force.com (Apex, VisualForce and Lightning)

  • Experience designing and building web and mobile interface on the Force.com platform

  • Experience with installing, configuring, and managing installed packages and components, such as Adobe E-Signature, Conga Composer, and document management solutions, such as Box.com.

If you possess any of the preferred qualifications outlined above, you must clearly demonstrate this experience in your job application and in the required cover letter. Experience will not be inferred or assumed.

Conditions of Employment: Applicants must pass a thorough background investigation prior to appointment.

Important Information:

Required Application Materials

  • A completed State of Colorado Application: Applicants are responsible for ensuring that the application provided is fully completed and clearly describes their education, training and experience as it relates to this position. Only your State of Colorado job application will be reviewed during the initial screening to ensure you meet the minimum qualifications. If you attach a resume and cover letter, those materials will be reviewed in later stages of the selection process. Applications left blank or marked “See Resume” will not be considered.

  • Cover Letter: A detailed cover letter explaining your interest in the Salesforce Developer/ Administrator position, a brief overview of your skills, qualifications, accomplishments, etc. (including a detailed overview of your Salesforce experience) and how you meet the listed preferred qualifications is due at the time of application. Failure to attach the required cover letter will result in your application being considered incomplete

Veteran’s Preference: In order to be considered for veteran’s preference you must attach a copy of your DD214 forms as well as any documentation required to prove disability or marital status.

Your application will be reviewed by a qualified Human Resources Specialist to determine if you meet the minimum qualifications for this position. If your application does not demonstrate that you meet the minimum requirements, you will not proceed in the selection process for this position. You will be notified of the results of the application review. If your application is rejected and you have questions, you may contact Daisy Zepeda at 720-508-6510 or daisy.zepeda@coag.gov. You must contact her office within two days of the date you receive the application rejection notice.

Assessment Information:

Colorado Revised Statutes require that all state employees be hired and promoted through comparative analysis of merit and fitness. Upon meeting the minimum qualifications, the next phase of the process is typically a structured application/resume review by a panel of subject matter experts against the job duties and/or preferred qualifications in this job announcement to determine technical competence, depth and breadth of experience and potential job fit.

  • Technical Competence – Technical experience as it relates to the duties outlined in this job announcement.

  • Depth and Breadth of Experience – Experience that covers multiple areas outlined in this job announcement and demonstrates the level of responsibility assigned.

  • Job Fit – Experience will be evaluated to determine how well experience aligns with and meets the business needs of this position. Current experience is preferred.

It is imperative that the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, work product, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, and Preferred Qualifications as listed above. Resumes and “see resume” statements will not be accepted in lieu of the “Work Experience” section of the application. Upload additional pages if necessary to fully explain your experience and accomplishments. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your inclusion in the final pool of eligible applicants as the materials may be used to identify a top group for additional assessment or establish an eligible list for referral to the hiring manager for final consideration

Appeal Rights: If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. If you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. A standard appeal form is available at www.colorado.gov/spb.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at www.colorado.gov/spb.

If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor Denver, CO 80203, Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Law is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Julie Christopher, at Julie.Christopher@coag.gov or call 720-508-6511 .

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