Charter Communications/Spectrum Senior Regulatory Specialist Telephone Regulatory in Denver, Colorado

JOB SUMMARYThis is a non-supervisory manager position with subject-matter expertise invarious aspects of telecom/VoIP regulation. Preference will be given tocandidates with experience in both wireline and wireless telecom regulations.This particular position currently provides regulatory guidance related tofederal and state outage requirements. Experience with drafting tariffsand/or legal terms and conditions related to wireless/wireline voiceservices is also a plus.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance thecustomer experience.Coordinate, research and collect data in cooperation with internalstakeholders to complete accurate and timely regulatory filings withfederal/state telecom regulatory agencies (including the FCC and publicservice commissions); such filings include compliance filings, serviceoutage reports and ad hoc data requests.Serve as point of contact to federal and state telecom regulatory agencies andinternal stakeholders (e.g., the Network Operations Centers) regardingservice outage requirements.Participate in internal and external meetings, as necessary, withfederal/state agencies and other stakeholders as a regulatory subject-matterexpert related to assigned scope of responsibility.Ability to understand voice-related federal/state reporting requirements andinternal reporting processes; demonstrated ability to review reports foragency filings and obtain necessary approvals.Participate in internal voice-related project meetings and prepare summariesof action items related to agency filings, document updates and issueresolution.Assist with preparation and filing of federal and state tariffs and/orrevisions to customer documents (e.g., terms and conditions and price guides).Conduct research and analyze issues with other departments includingOperations, Finance, Engineering, Billing, and Legal.Conduct internal compliance reviews related to regulatory requirements such asservice outage reporting, Telecommunications Service Priority and/or othercompliance matters, as needed.Be able to work effectively with internal databases (e.g., SharePoint)to organize and maintain historical data and records.Track open issues and prepare regular status reports, as needed.Perform other duties as requested by supervisor.REQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write, speak and understand English proficientlyAbility to analyze and interpret dataAbility to effectively communicate orally and in writing in a clear andstraightforward mannerAbility to build relationships and communicate with all levels of managementand company personnelAbility to maintain confidentialityAbility to make decisions and solve problems while working under pressureAbility to manage multiple projects at one timeAbility to prioritize and organize effectivelyAbility to show good judgment and appropriate initiative to accomplish jobdutiesProficient in using personal computer and software applications (Word,Excel, Outlook, SharePoint, PowerPoint, etc.)Knowledge of telecom products and servicesKnowledge of the regulatory and/or legislative processEducationBachelor s degree in business or related field or equivalent (e.g.,Paralegal certificate/experience)Related Work Experience YearsRegulatory work experience or equivalent 5+Telecom industry work experience or equivalent 5+Wireless regulatory experience a plusWORKING CONDITIONSOffice environment (St Louis, MO; Denver, CO or Tampa, FL)Minimal travel may be required (10% or less)The Spectrum brand is powered and innovated by Charter Communications.Charter Communications reaffirms its commitment to providing equalopportunities for employment and advancement to qualified employees andapplicants. Individuals will be considered for positions for which they meetthe minimum qualifications and are able to perform without regard to race,color, gender, age, religion, disability, national origin, veteranstatus, sexual orientation, gender

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