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Amazon Corporate LLC Solutions Architect - Builder in Denver, Colorado

This position can be remote, but candidates must be based near an AWS officelocation (Arlington, Atlanta, Austin, Boston, Chicago,Cupertino, Dallas, Denver, East Palo Alto, Herndon, Houston,Irvine, Minneapolis, New York City, Portland, San Diego, SanFrancisco, Washington D.C., Sunnyvale, Santa Monica, Seattle).Do you enjoy innovating with the latest text and speech AI basedtechnologies? Are you excited by the idea that you could help some of thelargest customers drive real value from production usage of AI and MachineLearning to create better customer service experiences? Would a day spentbuilding a prototype for something new or a demo to show customers what theycan do with the services be fun for you? Come join us!AWS is looking for a Senior Solutions Architect to be the Subject MatterExpert (SME) and help customers design artificial intelligence (AI)and machine learning (ML) based contact center capabilities leveragingofferings like Amazon Connect, Amazon Workspaces, and Amazon Chime. AtAWS, we are helping businesses of all sizes re-imagine customer servicewhile pushing the boundaries of what "AI/ML enabled contact center" could be.This is a highly technical position for someone who can listen for customerchallenges, review what's available, dive deep to create options, andbuild complex AWS-optimized architectures. Candidates must have greatcommunication skills, with the ability to impress AWS customers at anylevel, from executive to developer. Previous experience with AWS is desiredbut not required, provided you have experience building large scalesolutions. You will get the opportunity to work directly with senior engineersat customers, partners, and AWS service teams, influencing theirroadmaps and spurring innovation.If you are someone who enjoys building, likes solving hard problems .and.working on the cutting edge of technology, we would love to have you on theteaHere are some other qualities we are looking for:* Be great fun to work with. At AWS, we have a credo of "Work hard. Havefun. Make history". In this role, you will love what you do, andinstinctively know how to make work fun. You will be dynamic and creative,and willing to take on any challenge and make a big impact.* Enjoy working with customers internally and externally. You will have apassion for educating, training, designing, and building cloud solutionsfor a diverse and challenging set of customers ranging from internal fieldmembers to external customers of all sizes.Responsibilities* Act as a consultant and subject matter expert for internal stakeholders insales and customer organizations to resolve technical deployment obstacles.* Work closely with multiple product and engineering teams to find ways toimprove the customer experience by building integrations across services.* Provide design reviews and code reviews for open sourced repos, customerfacing solutions, and blogs.* Manage your own project execution to guarantee smooth delivery with highquality.* Incubate new solutions and own development end-to-end and then educateothers on what you built, the customer impact of the solution, and how touse it.* Design working prototypes, reference examples, proofs of concept thatmake the best use of AWS offerings like Amazon Connect, Amazon Chime, andAmazon Lex.* Produce and validate reference architecture implementations,CloudFormation templates, and blog posts to evangelize design patterns andbest practices for applying AWS AI and ML services in the contact centerspace.* Act as a technical liaison between customers, product engineering teamsand support.Basic Qualifications* Hands-on expertise in full stack development, ranging from front-end userinterfaces through to back-end systems and all points in between* Bachelor's degree in Computer Science, a related technical field, orequivalent practical experience* Experience reading and debugging code in two or more of the following:Java, C, C++, .NET, Python, Shell, Perl and/or JavaScript.* Ability to collabor

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