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Amazon Corporate LLC Support Engineer - Infrastructure in Denver, Colorado

Amazon is building some of the largest distributed systems in the world, andwe need astute people to support and engineer the next generation of computeand storage platforms for our customer. Amazon's ISO (Infrastructure,Services and Operations) group provides support worldwide with a focus oncontinuous improvement. We have exceptionally high standards for ourinfrastructure as well as our employees, and our systems are highlyreliable, highly available, and turn scale into an advantage for ourbusiness and an asset to our customers. Our employees are exceptional,driven to serve customers, and fun to work with.The ISO team is looking for experienced people who are willing to ownsolutions, insist on the highest standards for our customers and can boththink of the big picture but dive deep into solutions when the situationwarrants. The skills and traits we are looking for include:* Have strong Linux/Unix Systems Administration knowledge, including shellscripting, and a proficiency in at least one development language* Work with many different internal Software Development teams to driveimprovement of the systems/services within the team's scope* Be a focal point for the escalation for complex issues and dive deep forsolutions as well as provide guidance and knowledge-sharing with yourteammates* Work directly with the various service owners and hardware design teams tocollaborate on hardware issues within the fleet* Drive the team to improve operational efficiency for all services throughroot cause and trend analysis with the identification and development ofSLA, metrics, monitors, procedures, tools, and documentation* Have, or be willing to learn, the capability to automate day to daytasks and develop/build software and/or servicesThis position requires that the candidate selected be a US Citizen and mustcurrently possess and maintain an active TS/SCI security clearance withpolygraph.Here at AWS, we embrace our differences. We are committed to furthering ourculture of inclusion. We have ten employee-led affinity groups, reaching40,000 employees in over 190 chapters globally. We have innovative benefitofferings, and we host annual and ongoing learning experiences, includingour Conversations on Race and Ethnicity (CORE) and AmazeCon (genderdiversity) conferences. Amazon's culture of inclusion is reinforced withinour 14 Leadership Principles, which remind team members to seek diverseperspectives, learn and be curious, and earn trust.Basic Qualifications* BASIC QUALIFICATIONS * 5+ Years Administrating in Linux or Windows environment * 5+ Years Experience troubleshooting x86/64 hardware in an enterpriseserver environment (e.g. 50+ servers) * 5+ Years Experience troubleshooting network-related issues * Current, active US Government Security Clearance of TS/SCI with PolygraphAmazon is committed to a diverse and inclusive workplace. Amazon is an equalopportunity employer and does not discriminate on the basis of race,national origin, gender, gender identity, sexual orientation,protected veteran status, disability, age, or other legally protectedstatus. For individuals with disabilities who would like to request anaccommodation, please visit https://www.amazon.jobs/en/disability/us.

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