Echelon Property Group Assistant Community Manager in Fort Collins, Colorado
Assistant Community Manager - Seasons at Horsetooth CrossingPosition Summary: Responsible for ensuring the efficient operation of theproperty under the direction of the Community Manager. Able to assumeresponsibility for the community in the Community Manager's absence.In order to be considered for employment a resume must be submitted. Followthe link to apply now:https://echelonpropertygroup.applytojob.com/apply/apjb71K9KI/Assistant-Community-Manager?source=ConnectingCOGeneral Duties and Responsibilities: Actively participate in leasing and marketing of the community to maximizeoccupancy. Meet and greet prospective residents and vendors in a professional andenthusiastic manner. Qualify clients by determining his or her needs, eligibility, anddesirability; Utilize telephone and leasing techniques designated by theCompany, always conforming to Fair Housing regulations; properly recordinformation regarding prospective resident visits on guest cards and follow upon qualified traffic that does not lease. Tour apartment community and vacant apartments with clients and havespecific and current knowledge of apartment specifications, vacancies,notices, and rental rates. Responsible for having a thorough understanding of features and benefitsprovided by the subject community as well as comparable communities in thearea and be able to convert this knowledge into a selling benefit for thesubject community. Responsible for having a thorough knowledge of the surrounding area,schools, shopping, bus lines, and any other pertinent neighborhoodinformation. Responsible for having a thorough understanding of application criteria,lease paperwork, rent collection, and move-in/move-out procedures and beable to explain these items to existing and prospective residents. Review applications prior to submitting to Property Manager forapproval; Type all necessary lease paperwork and inspect apartment prior tomove-in; Type and mail denial letters to unapproved applicants; Ensurelease file checklists are completed in full. Collect and store all deposits, fees and rents according to Companypolicies and procedures. Perform bookkeeping procedures as assigned by the Community Manager suchas posting rents, traffic, service requests, move-ins and move-outs inAccounting System, as well as processing invoices for payment. Monitor and pursue delinquent rents, inspect apartments, post paymentdemands, and process files for eviction. Coordinate, monitor and perform all aspects of the renewal process(e.g., contacting residents, preparing letters and surveys, followingup on renewal offers, investigating notices, etc.) Prepare and submit all administrative forms, files and reports in anaccurate, organized, and punctual manner. Maintain contact with business and locator services, as well as performoutside marketing visits. Respond to all resident requests and concerns in an efficient andcourteous manner. Maintain a positive attitude, professional appearance and courteousdisposition at all times. Assist the Community Manager in designing and implementing a residentretention program (i.e., newsletter, resident referral program orsocial activities). Promptly report any unusual or extraordinary circumstances regardingresidents, personnel or the property to the Community Manager. Fully understand of and comply with all Company policies and procedures.Experience and Qualifications: High School diploma or GED equivalent required. 1-2 years of residential leasing, sales and/or management experience. Proficient with MS Office, specifically Excel and Outlook; YARDIexperience preferred. Strong math and accounting skills. Understanding of financial statements (budget, financial reports,accounting information, etc.). Strong customer service skills including the ability to manage difficultcustomers and/or situations. Strong attention to detail, organizational, time-management andproblem solving skills. Professional verbal and written communication skills.