Colorado Jobs

Colorado Jobs

Job Information

Transform SR LLC Home And Life Expert (Part Time) Ft Collins in Fort Collins, Colorado

Home and Life Expert (Part Time) Ft Collins1001764BROur Home Expert associates are responsible for being an active contributor tothe store/teams success by executing to the vision. Responsible for allselling, merchandising, receiving and checkout activities, and othertasks as assigned supporting whole store. The Home Expert owns theresponsibility to further grow store sales though social communityengagement, both online and offline.Our Home Experts are responsible for meeting their sales goals by building newrelationships within the community they serve, delivering memorable salesexperiences including total solution selling as well as maintaining the storestandards (including - but not limited to- housekeeping and backroomduties). Our Home Expert will create unique experiences for our members byproviding a specialized, personalized service to each member whileleveraging Sears, Shop Your Way ecosystems, Integrated Retail, and ourHome Services platform.Transformco Stores - Sears HourlySalesEmployment CategoryCommission - Part-timeSears Req TypeHourlyResponsibilities/Skills/Experience RequirementsJOB DUTIES/RESPONSIBILITIES: Consistently delivers extraordinary and differentiating experiences to theirmember as they strive to deliver a WOW member experience every time andproviding the highest degree of service by making the Member the firstpriority; this includes stopping other merchandising tasks in order toassist members. Approaches their role with an entrepreneurial mindset to grow theirrelationships with their member and community base; build member loyalty andreferrals through active member development and follow-through Owning the member experience is exemplified by following up with membersoutside of store visit. This can be done through utilization of email, phoneand social media tools (Facebook, Instagram, etc.). These activitiescan only occur while in the store, can be validated as being conducted oncompany time and adheres to the Community Outreach Guidelines. Executes consistent operational and selling processes (e.g., SYW programand rewards, credit application process, leasing process, gift card,multi-channel opportunities, Protection Agreements, MerchandiseReplacement Agreements, and other miscellaneous income opportunities) andstays up-to-date on changes. Takes ownership for enhancing the Member experience, and assists withMember concerns. Uses the right resources in resolving concerns andcomplaints, and escalates concerns as needed. Partners with associatesstorewide to provide superior Member experience Leverages integrated retail technology and maintains thorough knowledge ofmerchandise, services, trends, promotions, and company initiatives.Actively reaches out to their member base to keep them well informed. Must adhere to the company merchandising standards, operating protocols,and policies. Responsible for keeping the department ready all day and nightand ensuring the sales floor is easy to shop, in stock, clean, signedand organized for customers. Completes Member transactions accurately and efficiently using POS and onlinesystems, including sales, returns and exchanges in accordance withauthorized processes. Utilizes Integrated Retail Tools (Shopping Recap,Lead Management System) as appropriate. Maintains on-going knowledge of applicable National Presentation Standards,store merchandise, integrated retail, SYW, and operational processes. Achieves and maintains appropriate levels of learning standards through Segnoand other learning systems. Unloads delivery trucks, moves merchandise to appropriate staginglocations, and maintains stockrooms in a neat, orderly, and safe manner.Adheres to appropriate processes in performing backroom processes. Serves customers promptly for Merchandise Pick Up and Store to Home. Performs housekeeping, maintenance, delivery unloads, loading membersvehicles as needed. Adheres to appropriate processes in performing backroomprocesses. Performs other duties as assignedJOB REQUIREMENTS:

DirectEmployers