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Lincare, Inc. Customer Service Rep - Grand Junction, CO in Grand Junction, Colorado

As America's largest supplier of respiratory and durable medicalequipment, our mission is to set the standard for excellence,transforming the way respiratory care is delivered in the home. We areinspired by a vision to enable patients with chronic conditions to remainengaged in life, with the peace of mind that we are caring for them.If you are a fast-paced, urgent customer service professional looking for aposition that is both financially and personally rewarding, then ourorganization is for you!* work directly with medical professionals and physicians to facilitatepatient care* advocate for and work in lockstep with chronic patients* partner with physicians and other health care providers to facilitate theongoing medical care of their patients* make a difference in the growth of an organization and the quality of carethey offer their patients* work for an organization that rewards success and fosters a culture ofpromotionJob Responsibilities include:* Connecting with patients and health care providers to provide outcome-basedsolutions for our physician referral sources and existing patient population* Submitting new orders and monitoring their completion, from initiation tosetup, working closely with the clinical, sales, and service departments* Preparing and analyzing the billing and setup paperwork for patientservices* Working closely with existing patients to troubleshoot issues, identifysolutions, and dispatch corrective action via the appropriate departmentswithin the organization* Recommending potential products or services to management by collectingpatient information and analyzing customer needs* Actively participating in the training of new customer service and salespersonnel#CSREqual opportunity employer, access and affirmative actionemployer. All qualified applicants will receive consideration for employmentregardless of race, color, religion, creed, sex,age, national origin, protected veteran status, disability status,sexual orientation, gender identity or expression, marital status,genetic information, or any other characteristic protected by law.AA/EOE, M/F/Disabled/VeteransApply Online

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