Charter Communications/Spectrum Summer Internship Network Operations Video Operations Suppor in Greenwood Village, Colorado
JOB SCOPEThe Video Operations SWAT team intern is responsible for supporting tacticalinitiatives designed to streamline troubleshooting, prevent human error andenhance platform knowledge for the Video Support Center engineers. Usingtechnology and software, the intern will provide in-depth analysis of VideoOperating systems with an intent to identify areas in which VSC engineers arenot adequately equipped to be successful, and propose solutions to closethose gaps. The Video Operations Support Center supports the full gamut ofVideo systems and platforms, so the ability to quickly understand newtechnologies, seek understanding of interconnected systems, and solvecomplex problems is what we are looking for in an intern.The program is 10 weeks in length and will run from June through August 2021.DUTIES AND RESPONSIBILITIES * Actively and consistently support all efforts to simplify and enhanceVideo platform performance * Assist VSC SWAT engineers in developing dynamic guides for commonissues * Develop, design and implement proposed software solutions * Identify, resolve and escalate as required operational and designissues through data analysis and recommend solutions to make systems moreefficient. * Develop problem resolution procedures required to meet serviceabilityrequirements and improve customer experience. * Support the teams providing reliable and consistent operation of thesesystems in order to provide a quality entertainment and information experiencefor our customers. * Provides technical and analytical support to the SWAT team initiativesBASIC / MINIMUM QUALIFICATIONS * Currently pursuing a Bachelor s degree in Engineering and / orrelated field from an accredited University; Masters' degree is preferred. * Rising Junior (current Sophomore) or above Minimum 3.0 cumulativeGPA required * Experience performing application configuration, programming,installation, and maintenance within a Systems Administration capacity * Experience with data collection, analysis, and presentation * Experience with Python and other scripting language and UI developmentADDITIONAL JOB QUALIFICATIONS * Knowledge of Microsoft OfficeThe Spectrum brand is powered and innovated by Charter Communications.Charter Communications reaffirms its commitment to providing equalopportunities for employment and advancement to qualified employees andapplicants. Individuals will be considered for positions for which they meetthe minimum qualifications and are able to perform without regard to race,color, gender, age, religion, disability, national origin, veteranstatus, sexual orientation, gender identity, current unemploymentstatus, or any other basis protected by federal, state or local laws.Charter Communications is an Equal Opportunity Employer -Minority/Female/Veteran/DisabilityCharter Communications will consider for employment qualified applicants withcriminal histories in a manner consistent with applicable laws, includinglocal ordinances.Employer's Job# 270552BRPlease visit job URL for more information about this opening and to view EOEstatement.