Echelon Property Group Community Manager in Lakewood, Colorado
Community Manager- Ranch at Bear Creek
Position Summary: Under the direction of the Regional Manager (RM) OR Vice President of Operations, responsible for all phases of operating the Community, including but not limited to the general administration and maintenance; to direct and supervise all personnel and resources to achieve the fiscal goals of the Company while maintaining the Community in good physical condition.
General Duties & Responsibilities:
Ensure operation of the Community is under Company guidelines and policies to achieve financial and occupancy goals.
Responsible for the leasing of the community; ensuring through supervision of the office personnel that all leasing techniques and methods required by the Company are being used effectively and in a professional manner to maximize occupancy.
Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of Echelon Property Group; Ensuring through constant supervision and review that all personnel are operating within those guidelines.
Interview, hire, counsel and terminate employees; Address personnel issues effectively and ensure employee resources are used efficiently; Train and be responsible for the work performed by all personnel under direct supervision.
Maintain marketing and promotional efforts to ensure adequate traffic and leasing activity; Have adequate knowledge of comparable communities within the subject submarket and be able to translate knowledge into a selling benefit for the subject community.
Monitor unit turnover, vacancies, rent levels, delinquency, expirations and renewals to maximize income and control expenses.
Responsible for ensuring all personnel operate within OSHA (Occupational Safety & Health Act) standards and that Company safety policies are complied with at all times.
Responsible for procuring capital bids effectively and in a timely manner and to ensure capital projects are performed within agreed scope of work; direct and supervise work performed by outside contractors.
Responsible for following instructions given by Regional Property Manager and for keeping RPM informed of community, personnel and resident-related issues as needed.
Responsible for maintaining good relations with residents, ensuring efficient and courteous response to service requests and maximizing resident retention.
Responsible for completing administrative duties (e.g., payroll, weekly & monthly reports, invoices, deposits, move-out dispositions, etc.) accurately, on time and in an accurate, organized manner.
Responsible for using good judgment, maintaining a positive attitude and taking initiative to solve problems and tasks.
Responsible for setting and enforcing an acceptable standard for attendance, tardiness, reliability, appearance and professionalism for all personnel.
Supervision: Manages the Property Staff including Assistant Manager, Leasing Consultants, Techs, and Grounds/Housekeepers.
Qualifications & Experience
Minimum 2-3 years experience as an Assistant Community Manager or current Community Manager experience
Strong customer service, attention to detail, organizational, time management and problem solving skills
Understanding of financial statements (budget, financial reports, accounting information, etc.)
Professional verbal and written communication skills
Proficient with MS Office, specifically Excel and Outlook; Yardi experience is a must
Strong background in outreach marketing
Ability to manage conflicting priorities and to adjust priorities on a daily basis
Benefits: This position is eligible for benefits including Medical, Dental, Vision, Echelon Apartment Discounts, Sick/Vacation/Holiday time, and 401 K Retirement. To learn more about our awesome benefits package click on the provided link; http://www.echelonrents.com/benefits