Intercall, Inc. Data Analyst in Longmont, Colorado
Internal Job ID: J3W0BZ66C9F847FYLW4-2412Intrado is looking for a Data Analyst to add to its team in Longmont, CO.The core focus of this position will be responsible for performing basic,routine data entry tasks including address, telephone, and errorcorrection updates associated with E9-1-1 database maintenance; answertelephone calls daily from customers and respond to messages in a timelymanner; research and resolve all types of errors resulting from ServiceOrder Processing (SOI) and No Record Found (NRF) incidents withincontractually specified time frames; update telephone numbers (TNs) andMaster Street Addressing Guide (MSAG) records, as required.Education* High school diploma or GED required.Experience* Minimum two years data collection or data entry experience required.* Minimum two years customer service experience preferredOther* Basic knowledge of MS Word, PowerPoint, Excel, and Outlook required.* Must successfully meet minimum score on data entry test.Connecting people with each other and the right information ismission-critical. Intrado, formerly West, develops innovative cloud-basedtechnology to make it easier, more effective and more efficient to make theright connections. Our solutions put people in sync with each other and theright information, so they gain the insight needed to reach better decisionson the issues that matter most. And we do it with a laser focus onreliability. leading provider of technology-driven, communicationservices, serving Fortune 1000 companies and other clients in a variety ofindustries, including telecommunications, retail, financial services,public safety, technology and healthcare. For more than 20 years, we havebeen leading the way in hosted and cloud-based solutions. We focus on fourcomplementary components of the UC spectrum: Conferencing .and.Collaboration, Managed Voice, Network Services and Digital Media ServicesIntrado Digital Communications Services, formerly a part of Nasdaq corporatesolutions, provides additional Public relations solutions so clients canaccess the latest innovations in communications technology, including reachand engage media, investors, employees and key stakeholders, and gainactionable insight into the performance of their campaigns and communications.Applications will be accepted through 9/16/2020.Equal Employment Opportunity/Veterans/DisabledPLEASE NOTE:* Intrado has strict background check requirements both pre-employment andthroughout employment.* Depending upon the position and/or access required, applicants andpersonnel may be required to successfully complete additional backgroundchecks including, but not limited to customer background checks, CriminalJustice Information Services certification, and criminal history check,fingerprinting and training.* The company also runs a motor vehicle record check as part of the backgroundcheck process.* The company conducts pre-employment drug screening and periodic screeningduring employment.* Marijuana remains an illegal drug under Federal law. We have Federalcontracts that require us to be compliant with the Federal Drug Free WorkplaceAct.* Intrado is a tobacco-free workplace.