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Goodwill Of Colorado Shift Supervisor - FT - Monument (Baptist Road and Jackson Cre in Monument, Colorado

DescriptionGoodwill of Colorado is seeking versatile and adaptable candidates withexperiencetobecome our Shift Supervisors at our Monument Store. Previoussupervisory experience in retail, restaurant, hospitality or similarindustries is preferred for this position. A successful Shift Supervisor willnaturally become a top candidate for career growth opportunities withinGoodwill's Retail Division. We currently have locations across the state ofColorado.Pay $16.00 Hr. Full Time employees are eligible for Medical, Dental,Vision, Retirement, Long Term Disability, Short Term Disability, Lifeand Accidental Death and Dismemberment, Flexible Spending Accounts andseveral voluntary supplemental benefit offerings. In addition, thesepositions are eligible for paid time off in the form of vacation, sick,holiday, floating holiday, jury duty and bereavement leave.Please Note: This position is a supervisory position, is full-time andwill require open availability (including evenings and weekends). Ouroperating hours will soon return to 9 am to 9 pm Monday through Saturday and 9am to 7 pm Sunday. Shifts for this position could start as early as 7 am andgo as late as 10 pm.OBJECTIVE:The Shift Supervisor will be responsible for day-to-day, tactical andpractical leadership of associates and teams across the entire retail center.RESPONSIBILITIES:Generally responsible for monitoring the whole retail center and addressingimmediate issues of safety, customer focus, product flow and aestheticseither personally or through delegation (aka "Management by Walking Around")Employee leadershipManages breaksRedirects staff/work teams to address call-offsCoaches employees verbally and with initial write-upsProvides input to reviews and terminationsFacilitates employee purchasesTask/Functional leadershipAssists in opening and closing proceduresResponsible for the verification step related to the daily sales reportpaperworkResponsible for counting drawersResponsible for making change between drawers and safeAssist with inventory process by counting, entering, verifyingCustomer FocusPlan, coordinate and control the activities of the customer service team tomaintain and enhance customer relationships and meet organizational andoperational objectivesFirst escalation point for customer complaintsPoint of contact for turning down donations at ADCCross-trainingMaintains knowledge of store procedures at the proficiency of a generalistwith the ability to occasionally fill in for an emergencyMaintains knowledge to the level where operations can be maintained in therare case where no Supervisor, Assistant Manager or Manager is able to be onpremises.QUALIFICATIONS:Previous supervisory experience preferredHigh school diploma or equivalent preferredTwo years' retail experience desiredFamiliar with product pricing, trends, fashions and seasonal changesAbility to communicate effectively both verbally and electronically withcustomers, managers, supervisors, staff and peers.Able to quickly problem solve and make decisions.Able to maintain confidentiality and follow Goodwill's policies andprocedures.Able to withstand prolonged standing, bending and lifting up to 8 hours perday.Able to work a varied schedule to include weekends, evenings and holidays

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