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Tesla, Inc. Parts Advisor - Superior in Superior, Colorado

Parts AdvisorResponsibilitiesAnswer phone calls, emails and drive-ins to address any customer concernwith the highest level of response and attention.Return missed phone calls and emails promptly - 5 minutes or less.Receive stock, pick, ship and transact materials inventory to support theneeds of vehicle service.Accurately record parts transactions and data into Dealer Management System -attention to detail critical.Conduct Transactions w/ systems; walk customer through order and providesummary.Escalate any issues that need to be addressed to correct any inbound packagingissues from our internal and external suppliers.Maintain records of time, expenses and materials.Communicate estimated parts ship and arrival time, including regular updates.Follow up with customer on parts order and ensure complete satisfaction withthe order.Perform other related duties as assigned.Help maintain cleanliness of service center.Effectively handle multiple priorities, organize workload, and meet deadlines.Pick up and deliver parts using full size van and 20ft trailer.RequirementsMethods, techniques, parts, tools and materials used in the maintenanceand repair of vehicles.Understand in basic automotive techniques related to repair and servicing ofautomobiles.Automotive equipment and servicing methods.Dealer Business Process and Best Practice.DMS Systems, SAP, MS Office Suite.1-3 yrs experience in the automotive industry, 2-5 years material serviceand distribution experience.Excellent oral and written communication skills as well as the ability tofollow instructions required.Ability to establish and maintain cooperative working relationships with thosecontacted in the course of work, including the public.Maintain and perform top level professional integrity and appearance as aparts advisor.ASE Certification a plus.Degree or Certificate from a University program in Automotive Technology aplus.Dealer automotive service experience a plus.Employee BenefitsAs a full time Tesla employee you will receive full benefits from day 1 foryou and your dependents.Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)3 medical plan choices with $0 paycheck contributionVision and dental plans (including orthodontic coverage)Company paid Life, ADandD, short-term and long-term disability401(k), Employee Stock Purchase Plans, and other financial benefitsEmployee Assistance Program, Paid Time Off, and Paid HolidaysBack-up childcare and employee discountsTesla is an Equal Opportunity / Affirmative Action employer committed todiversity in the workplace. All qualified applicants will receiveconsideration for employment without regard to race, color, religion,sex, sexual orientation, age, national origin, disability, protectedveteran status, gender identity or any other factor protected by applicablefederal, state or local laws.

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