Job Information
Vail Resorts Retail Supervisor - The North Face - Full & Part Time - Winter Seasonal in Telluride, Colorado
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
The Retail Supervisor is responsible for directing the day-to-day routine work of a larger group of associates andis a key holder. Responsible for maintaining business standards and has increased decision making authority, acts as manager-on-duty in absence of other management presence. Also fulfills day-to-day work responsibilities for the organization as needed.
Job Responsibilities (but not limited to):
Fulfill manager-on-duty responsibilities when scheduled
Assist in maintaining and administering operational expectations by following company policies and guidelines
Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager
Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
Maintain all company paperwork according to policies and standards
Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales
Assist Store Manager in communicating company values and goals to the employees
Manage inventory control and meet or exceed inventory goals
Enforce company cash handling and other Loss Prevention policies and procedures
Remain current on new industry products and trends; demonstrate knowledge of products
Communicate ideas or issues with the store manager
Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance
Model customer service for employees and promote sales whenever interacting with guests
Walk the floor regularly to manage the floor for daily MOD responsibilities
Motivate employees to increase sales, units per transaction, and transaction size in day to day sales
Communicate with Store Manager to ensure smooth business operations
Ensure that all safety standards are being observed at all times
Demonstrate and enforce company values and ethics
Qualifications:
Supervisory experience in the retail industry
Maintain a working knowledge of products and trends within the industry
Previous snow sport industry experience - preferred
Ability to communicate fluently with co-workers and guests in accurate spoken and written English required
Commitment to exceptional customer service
Basic computer skills
Multi-task, with a strong attention to detail
Ability to work a flexible schedule; including nights, holidays and weekends required
The budgeted range starts at 13.25-16.70. Actual pay will be adjusted based on experience.
The perks and benefits include
Free ski passes for employees
401(k) retirement plan
Accrued Sick Time
Discount lift tickets for friends and family
Free ski lessons
Discounted lodging, food (including $5 meals), gear, and mountain shuttles
Discounted bike haul & golf
Excellent training & professional development
Seasonal Full Time roles are eligible for the above, plus…
Critical Illness and Accident plans
Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
Free ski passes for dependents
Our Telluride Retail team has been providing gear and guidance since 1972, catering to those drawn to America’s Best Ski Resort. Not only does our Telluride Retail team enjoy the amazing benefits of getting to work in Telluride, CO but as part of the larger Vail Resorts family – all of our employees receive access to Telluride & the resorts that Vail Resorts operates in CO. Work with people that take customer service to the next level and cater to gear-heads and fashionistas alike. Grow your career further than you could imagine being part of the Vail Resorts family – starting with Telluride. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 279867
