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Job Information

Google Network Operations Engineer, Product Operations, Google Network Repair in Thornton, Colorado

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.

  • Experience in either Optical or IP network operations

Preferred qualifications:

  • Experience with Unix/Linux administration, with scripting/coding

  • Optical network installation, maintenance and operation for service providers or large enterprise networks using, understanding, and navigating EMS and NMS.

  • Working knowledge of TCP/IP fundamentals, network routing protocols (OSPF, IS-IS, BGP, MPLS) and physical infrastructure (optical)

  • Ability to employ good troubleshooting skills and creative problem solving abilities under pressure

  • Willingness to work weekend days and shifts outside of normal business hours (typically 4-day weeks, with no off-shift pager duty)

  • Excellent oral and written English language communication skills

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

The Network Operations team is responsible for maintaining the most reliable and cost-effective network to meet Google's demanding growth. We proactively monitor the network and repair issues whilst preventing impact to customers.

As a Google Network Operations Engineer, you'll be a key part of Google's life support system ensuring delivery of service to customers. Working with network engineers and teams, you'll ensure the smooth operation of Google’s production network, supporting optical and IP infrastructure. You'll be at the event horizon of high severity network impacts, combining troubleshooting, communication, and network management skills, to expedite problem resolution and act as a key point of contact between internal groups, vendors, and network peers. You'll make skillful use of a complex and evolving array of both industry standard and proprietary technologies ensuring that Google's production network continues to be a reference standard for reliability and performance.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Additional Information

(Colorado only*) Minimum salary of $88,000 + bonus + equity + benefits .

*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.

  • Monitor network stability and performance - ensuring 24x7 operations and resolving service impacts as they occur

  • Support Google's internal teams by troubleshooting service impacting issues involving the network

  • Act as an externally facing point of contact to facilitate handling of problem reports and maintain relations with network peers and vendors

  • Act as an internally facing point of contact to escalate technical issues and communicate network status

  • Oversee and execute planned network maintenance work, minimizing impact to Google services

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy (https://careers.google.com/eeo/) and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

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