Hyatt Bell Attendant at Manor Vail Lodge in VAIL, Colorado

Description:
You will be the first to welcome and the last to encourage the return of all guests and visitors. You will provide assistance with luggage and transportation needs and connect our customers with distinctively different and unscripted discoveries throughout their stay. // // Essential Functions:

  1. Enthusiastically welcome our guests anticipate their needs and respond promptly with your personal spirit, however busy and whatever time of day.
  2. Interact with and entertain our guests
  3. Take initiative to go beyond the ordinary to resolve guest complaints and create loyalty
  4. Escort arriving guests, provide history tours of resort and orientations to the guestrooms
  5. Share stories of personal experiences and provide recommendations, brochures, maps and collateral on guest activities, attractions and places of interest.
  6. Coordinate guest requests, reservations and miscellaneous tasks as required
  7. Assist guests with transportation needs
  8. Shuttle guests as needed in all types of weather conditions

Qualifications:

  1. Valid (state) driver’s license.
    1. Good driving record.
    2. Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
    3. Experience. Previous experience passionately providing service to others and driving all types of vehicles.
    4. People Person. The best part of serving others is creating experiences for them that go beyond the expected.
    5. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
    6. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and has an impeccable driving history.
    7. Normal shifts will be between 7am-11pm
    8. Eligible for the season end bonus if work the hours and full season
    9. Able to work from November/December until April 21, 2019
    10. On-site parking available for team members
    11. Some employee housing available

Primary Location: US-CO-Vail
Organization: Manor Vail Lodge
Pay Basis: Hourly
Job Level: Seasonal
Job: Guest Services
Req ID: VAI000010

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.