Echelon Property Group Leasing Consultant - Toscana in Westminster, Colorado
Leasing Consultant - Toscana
Position Summary: Under the supervision of the Community Manager, the Leasing Consultant is responsible for leasing and pre-leasing apartments and implementing the property?s marketing plan.
General Duties and Responsibilities:
Meet and greet prospective residents and vendors in a professional and enthusiastic manner.
Qualify clients by determining his or her needs, eligibility, and desirability; Utilize telephone and leasing techniques designated by the Company, always conforming to Fair Housing regulations; properly record information regarding prospective resident visits on guest cards and follow up on qualified traffic that does not lease.
Tour apartment community and vacant apartments with clients and have specific and current knowledge of apartment specifications, vacancies, notices, and rental rates.
Responsible for having a thorough understanding of features and benefits provided by the subject community as well as comparable communities in the area and be able to convert this knowledge into a selling benefit for the subject community.
Responsible for having a thorough knowledge of the surrounding area, schools, shopping, bus lines, and any other pertinent neighborhood information.
Responsible for having a thorough understanding of application criteria, lease paperwork, rent collection, and move-in/move-out procedures and be able to explain these items to existing and prospective residents.
Review applications prior to submitting to Community Manager for approval; type all necessary lease paperwork and inspect apartment prior to move-in; type and mail denial letters to unapproved applicants; ensure lease file checklists are completed in full.
Collect and store all deposits, fees and rents according to Company policies and procedures.
Assist the Community Manager and Assistant Property Manager in implementing the marketing and leasing plan for the subject community.
Ensure the model and target apartments are ready for show on a daily basis.
Maintain work areas and office in clean and orderly manner; inspect the models, vacant apartments, grounds and amenities on a regular basis and report any deficiencies to Community Manager.
Prepare, maintain and submit all administrative forms, files and reports in an accurate, organized, and punctual manner.
Maintain contact with business and locator services, as well as perform off-site marketing visits.
Respond to all resident requests and concerns in an efficient and courteous manner.
Maintain a positive attitude, professional appearance and courteous disposition at all times.
Promptly report unusual or extraordinary circumstances regarding residents, personnel or the property to the Community Manager.
Fully understand and comply with Company policies and procedures.
Qualifications and Experience:
High School diploma or GED equivalent required.
1-2 years of apartment leasing or sales and/or customer service experience preferred.
Professional verbal and written communication skills.
Able to adhere to set and variable work schedule, including weekends and emergencies as required.
Able to professionally interact with customers, residents and guests, as needed.
Proficient with MS Office, specifically Excel and Outlook; YARDI experience preferred
Weekend work required.
Must pass a pre-employment background check and drug screen.
Benefits: This position is eligible for benefits including Medical, Dental, Vision, Echelon Apartment Discounts, Sick/Vacation/Holiday time, and 401 K Retirement. To learn more about our awesome benefits package click on the provided link; http://www.echelonrents.com/benefits